Terms & Conditions

Last updated: March 2026

1. About These Terms

These Terms and Conditions govern your use of the DMOC Support Services website at dmocsupportservices.com (the "Website"), operated by DMOC Support Services LTD ("DMOC", "we", "us", "our"), a company registered in England and Wales.

By accessing or using this Website, you agree to these Terms. If you do not agree, please do not use the Website.

2. Nature of This Website

This Website is an informational resource about the community support services offered by DMOC Support Services LTD. It is not a clinical platform, a care management portal, or a substitute for professional medical, legal, or social care advice.

Submitting a referral or enquiry via this Website does not create a contract for services, guarantee service provision, or place any obligation on DMOC to accept a referral. All referrals are subject to assessment and eligibility criteria.

3. Accuracy of Information

We take reasonable care to ensure the information on this Website is accurate and up to date. However, we make no warranty — express or implied — as to the completeness, accuracy, or fitness for any particular purpose of the content provided.

Service descriptions, eligibility criteria, and contact details are subject to change without notice. We recommend contacting us directly to confirm current service availability.

4. Use of This Website

You agree to use this Website only for lawful purposes. You must not:

  • Submit false, misleading, or fraudulent information via any form on this Website.
  • Attempt to gain unauthorised access to any part of this Website or its underlying systems.
  • Use the Website in any way that could damage, disable, or impair its operation.
  • Use automated tools to scrape, crawl, or harvest content from this Website without our prior written consent.

5. Referral Submissions

When you submit a referral via this Website, you confirm that:

  • The information you have provided is accurate and complete to the best of your knowledge.
  • You have appropriate consent (or another lawful basis) to share the personal data of the individual being referred.
  • You understand that submission does not guarantee acceptance of the referral or commencement of services.

DMOC reserves the right to decline any referral at its discretion, without obligation to provide reasons.

6. Intellectual Property

All content on this Website — including text, logos, images, and design — is the property of DMOC Support Services LTD or its licensors and is protected by copyright. You may not reproduce, distribute, or use any content from this Website for commercial purposes without our prior written permission.

7. Third-Party Links

This Website may contain links to third-party websites. These links are provided for convenience only. DMOC has no control over the content of those sites and accepts no responsibility for them or for any loss or damage arising from your use of them.

8. Limitation of Liability

To the fullest extent permitted by law, DMOC Support Services LTD excludes all liability for:

  • Any direct, indirect, or consequential loss arising from use of or reliance on this Website or its content.
  • Any interruption, error, or unavailability of the Website.
  • Any loss of data resulting from use of this Website.

Nothing in these Terms excludes or limits liability for fraud, death, or personal injury caused by negligence.

9. Privacy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from use of this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these Terms from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the Website following any update constitutes your acceptance of the revised Terms.

12. Contact

For any queries regarding these Terms: